FAQ + Client Galleries

Questions about your gallery?  

Check out my.pass.us to answer some FAQ and see how to get the most out of your personal, password-protected online gallery.

You’ll find answers to questions like:
How do I use my gallery?
Where can I download my photos?
How can I order prints?
And more tips for Viewing, Downloading, Ordering prints, Sharing your images, and other FAQs.

Questions about your session?

Q. How do I save my spot when booking?
A. Families: Half of the session payment is paid when we pick your session date, then the rest can be paid the day before the session.

A. Weddings are split into 2 payments. The first is paid when we book your wedding date with a signed contract from bride + groom; then the rest can be paid the month before the wedding. The combo of signed contract and first payment is what books your day!

Q. What is the best time of the day for a session?

A. Two hours before sunset, and after sunrise

Q. Can I lower the price of the session if we take less photos (“I only need one good one”) or by only having one outfit or location?
A. No, the price is based on the amount of time we will spend together taking photos creating your final product.

Q. What do we do if there is bad weather?
A. I’d prefer no downpours and tornadoes 😉 So let’s just try to find a time we can reschedule if it works.

Q. What does the session include?

A.  Up to an hour of our time together, with the outfits and locations we choose, and you will receive the final images (edited) in a private online gallery with printing rights. About 50 photos.

A. Weddings are 8 hour days, including your edited images in an online gallery with a printing release.

Q. Do I have to print my photos from you?
A. Nope, You may print them from wherever you’d like. Of course, I’d love if you chose the professional lab which delivers the high quality prints directly to you!

Q.  I’m awkward, can you help me pose?
A. Absolutely! I will help you with with posing and activities to do together throughout our session. I might say exactly how to lean, stand, or put your hands. I might have you twirl or sway.

Q. What do I wear?

A. Focus on coordination, not exact matching! Try to pick 3 or 4 colors to coordinate everyone with, and check out my Pinterest boards for inspiration.

Q. The kids are _____ (nervous, nuts, grumpy…) how can you get them to smile for the camera?

A. Well, first of all, try to take the focus off of them. Make it fun by playing with them, talking to them and letting them forget I’m even here taking pictures. When you tickle someone, dance around holding hands, or pick them up for a ride, they’ll be so much more at ease than if you’re criticizing their smile. This helps take the pressure off of them. I’ll watch you all interacting and help you out, but we don’t need to tell them much, they’ll relax quickly and follow your lead when they realize how much fun we are all having. Lastly, let’s not forget bribes 🙂 Mini Marshmallows only take a second to chew and don’t leave a mess on anyone’s face. Also, celebrating a fun day together with an ice cream cone’s not a bad idea either.

Q. How soon will I get the images back?

A. I’m so excited to get to the final product! I will email you a link with your image gallery about 3 weeks after our session.

A. Wedding images, which are much greater in number take longer, 8-12 weeks to receive the final gallery.

As always, I am a real person, and am glad to email or chat with you for brief questions, too! Send me a text or message right to my email via the CONTACT page here on my website!

Thank You,

Amy